Terms of Use


Welcome to ma3radi.com.


Your use of ma3radi.com, hereinafter referred to as the “Website” constitutes your agreement and consent to abide to the terms and conditions of this agreement, the “Agreement”.


The Website (its trade name and domain is owned by Ispra for e-commerce trading LLC (the “Company”) a Limited liability company registered under the laws of the Hashemite Kingdom of Jordan


The Company may from time to time and without any prior notice alter the Agreement.


You may use the Website for the sole purpose of buying the products that are sold by the Company.


The Company may immediately suspend your account, take any appropriate legal action against you and claim any losses from you that the Company incurs as a result of your breach of the Agreement. By using the Website or the Company’s services you undertake the below:


  1. You may not use any content published on the Website for any other purpose than using the Company’s services
  2. You will not collect or harvest other Users information
  3. You will not to upload or try to transmit any code or viruses that may damage or harm the Website or the Company’s servers in any way
  4.  You will not breach or violate any applicable local, national or international law, statute, ordinance, rule or regulation
  5. You will provide the Company with the correct information allowing it to successfully deliver the orders


Orders and Payment


  1. You may buy the products offered on the Website by completing the order form available on the Website or through our telesales number that is published on the Website. To buy products from the Company, you must be at least 18 years of age and provide the Company with information that is accurate, complete and not misleading in order to allow the Company to successfully deliver the product to you
  2. The orders that you place may only be cancelled free of charge within 4 hours from placing the order. The Company may charge you for the full cost of the order or part of it in case the order was cancelled after being sent out for delivery
  3. All orders will be fulfilled on First in First Out basis and will be subject to stock availability. The Company may cancel orders for items out of stock or may propose alternative items for the out of stock items
  4. You will receive an e-mail confirmation upon placing an order on the Website or through our telesales channel. This e-mail confirmation is only an acknowledgment of receiving the order and is not binding or committing the Company to fulfil the order
  5. The Company only accepts Cash Upon Delivery payments and will not ask Users to provide any Credit Card information on the Website or through any other communication mode. The Company may introduce other payment methods including but not limited to credit card payments at a later stage. You must always check the Terms of Use before providing credit card information on the Website
  6. You may be required to create an account by registering your name, email and specifying a password to use certain features on our Website. You are responsible for the security your account and You must inform the Company immediately in case of any breach of your account. The Company will not be liable for any breach of your account.
  7. The Company may from time send You e-mails or messages regarding its services, new product offers, promotions or other matters.




  1. All prices are in Jordanian Dinars or its equivalent in other currencies as shown on the Website. Prices are subject to change without notice
  2. Prices on the Website may be inclusive or exclusive of delivery charges. Please check the prices on the website
  3. From time to time errors and may occur resulting in wrong information and prices being uploaded on the website. We expect you immediately inform us in case you identify such errors. The Company maintains it right to review the prices or the information on any placed orders in case such errors were identified



Privacy Policy


  1. The Company will use any information that is provided by you to fulfill the orders and perform specific analytics. You agree that the Company may at its sole discretion share with some supplier/ manufacturers those analytics or your information
  2. The Company has built its website using third party technology and hosting and shall in no event be liable or responsible to any breach that occurs by its third party technology providers


Access to the Website


  1. The Company may at its own discretion cease your access to the Website
  2. The Company may at any time withdraw or amend or take down the content of the Website
  3. The Company will not liable for any loss or damage whether direct or indirect that may occur to the User as a result of not being able to access the Website



Product Warranties


To the extent legally permitted, the Company excludes all conditions, warranties, guarantees and similar, whether express or implied, as to the condition, suitability, quality, fitness or safety of any products or services supplied by the Company (the “Warranties”), other than those implied by statute which may not be legally excluded. Any liability the Company may have under Warranties implied by statute which cannot be excluded is limited, where expressly permitted by statute, to supplying, or paying the cost of supplying, the products or services again or repairing, or paying the costs of repairing, the products, at our option.




You consent to receive communications from the Company electronically.


Intellectual Property


When using the Website, You represent warrant to honor the intellectual property rights of the Website, the Company and others in accordance with the relevant laws.


Limitation of Liability


You acknowledge that you are using the Website at your own risk. To the extent legally permitted, in no event will we be liable to any party for any direct, indirect, incidental, special, exemplary or consequential damages of any type whatsoever related to or arising from the supply of products or services via this website or the use of such products or services by any person, including, without limitation, any lost profits or savings, damage to or loss of property or personal injury (including death), even if we are expressly advised of the possibility of such damages. This exclusion and waiver of liability applies to all causes of action, whether based on contract, warranty, tort (including negligence) or any other legal theories. To the extent that the above exclusion of liability is unenforceable, invalid or ineffective for any reason, it will be severed from these Terms of Use and our maximum aggregate liability for all losses, damages and other amounts referred to in the above exclusion of liability under any cause of action referred to in the above exclusion of liability is limited to 5 JDs.




You agree to indemnify, defend, and hold us, our officers, directors, employees, agents, contractors, licensors and suppliers harmless from and against all losses, expenses, claims, proceedings, damages and costs (including actual, special, direct, indirect, incidental, exemplary or consequential) of every kind and nature made by any other party due to or arising out of any violation of these Terms of Use, any terms and policies it incorporates by reference, the rights of another party, any applicable law, statute, ordinance or regulation or due to or arising out of any activity related to products and services supplied by us.


Force Majeure


You acknowledge and agree that the Company is not obliged to perform obligations or respond to your orders and will not be responsible for any delays where and so long as we are prevented from performing our obligations under these Terms of Use by events or causes beyond our reasonable control.


Applicable Law


These Terms of Use are governed by the laws of Jordan.